Call quality will be as good if not better than a standard phone line. However it’s largely dependent on the quality and speed of your internet connection. But don’t worry, we can assess your current connection and advise accordingly prior to you placing an order.
For home use
Ring Groups: A group of extensions that can all be rung simultaneously on an inbound call. The first person to pick up answers the call.
Call Forwarding: Have calls to your extension automatically forwarded to another extension or outside number. Great if you leave your desk for a period of time, but don’t want to miss any calls.
Voice Mail: Each extension can have a voice mail facility with customised greeting message.
Call Waiting: No more missed calls. If no one is available to take a call, it can be placed into a queue and then sent to the first available person.
Call Transfer: Transfer calls from one extension to another or transfer to an outside number such as a mobile.
Voice Mail to Email: Voicemails can be sent to an email address. So you can be alerted to a new message when you are not at work. The message can be played directly from your email.
For business use
Ring Groups: A group of extensions that can all be rung simultaneously on an inbound call. The first person to pick up answers the call.
Call Forwarding: Have calls to your extension automatically forwarded to another extension or outside number. Great if you leave your desk for a period of time, but don’t want to miss any calls.
Voice Mail: Each extension can have a voice mail facility with customised greeting message.
Call Queues: No more missed calls. If no one is available to take a call, it can be placed into a queue and then sent to the first available person.
Call Transfer: Transfer calls from one extension to another or transfer to an outside number such as a mobile.
Voice Mail to Email: Voicemails can be sent to an email address. So you can be alerted to a new message when you are not at work. The message can be played directly from your email.
Time Based Call Routing: We can schedule inbound calls to be dealt with differently depending on the time of day. Ideal for playing a message to out of hours callers and then sending them to voicemail.
Virtual Receptionist: One of the most desirable features in any business phone system. Enabling incoming calls to be handled quickly and efficiently, the IVR will play a message to your callers. Once they have chosen from one of the options their call will automatically be routed the correct department.
Call Conferencing: Multiple calls can dial into your virtual conference room and talk to one another. Great for long distance meetings and helping you be efficient as possible.
Call Logging / Reporting: Access your call records at any time using your online portal. You can add call recording to your plan to be able to play back conversations.
Switching to us
With all our VoIP technology being hosted in the cloud, it couldn’t be easier to move to our business phone system.
You can have a single phone number going to an extension or multiple inbound numbers being sent to Digital Receptionists and Call Queues, the choice is yours. We will discuss your requirements and configure your system to suit your business needs.
If you have ordered phones from us we will send them pre-configured, all you have to do is plug them in and start making and receiving calls.
If you need help configuring your own phones, just speak to one of your technical team who will be more than happy to help.
Tailored pricing plans designed for you
Talk 500
£10/ month
- 500 minutes to UK Landline and Mobile Phones
- Standard UK DDI(01,02,03)
- Single Voip Channel
- Verticall Softphone App
- Voicemail
*Transfer of existing number £25
**Extension number: £5 per month
***24 month contract
Talk 1000
£15/ month
- 1000 minutes to UK Landline and Mobile Phones
- Standard UK DDI(01,02,03)
- Single Voip Channel
- Verticall Softphone App
- Voicemail
*Transfer of existing number £25
**Extension number: £5 per month
***24 month contract
Talk Unlimited
£25/ month
- Unlimited minutes to UK Landline and Mobile Phones
- Standard UK DDI(01,02,03)
- Single Voip Channel
- Verticall Softphone App
- Voicemail
*Transfer of existing number £25
**Extension number: £5 per month
***24 month contract
Talk 500
£10.50/ month
- 500 minutes to 01, 02, 07
- Choose your Phone Number
- Business Calling Features
*Transfer of existing number £25
**12 or 24 month contract
Talk 1000
£12.50/ month
- 1000 minutes to 01, 02, 07
- Choose your Phone Number
- Business Calling Features
*Transfer of existing number £25
**12 or 24 month contract
Talk Unlimited
£16.50/ month
- Unlimited minutes to 01, 02, 07
- Choose your Phone Number
- Business Calling Features
*Transfer of existing number £25
**12 or 24 month contract
Excluded from all plans
– Calls to Service Numbers(084,087,09 & 118)
– Calls to Personal Numbers(070,076)
– Calls to Channel Isles, dial-up internet, indirect access, premium mobile services & all other numbers
– Calls to Service Numbers (084,087): Access charge 50 pence + Service charge set by person you are calling(min 0.58 pence per min)
– Calls to Premium rate (09) numbers: Access charge 50 pence + Service charge set by person you are calling(min £5.00 per min)
– Calls to Personal Numbers (070,076): 0.28 pence per minute
– Calls to Chanel Isles (01481,01534): 0.30 pence per minute
– Pricing is excluding vat
Fair useage policy restrictions apply as described in full Terms and & Conditions
Frequently asked questions
How easy is it to set up?
It’s just a matter of plugging in the pre-configured phones we send you and you will be able to start making and receiving calls. Our technical team will, however, be on hand every step of the way should you need any help or advice.
Can I keep my current phone number?
Yes, in the majority of cases we will be able to port your existing phone number.
Can I add phone numbers?
Yes, we can provide you with additional phone numbers to use. You can choose numbers for any geographical location in the UK, regardless of your own physical location.
Can I use existing phones?
Any IP phone that uses SIP protocol should be compatable with our systems. If you are in doubt, just contact our help team for advice.
Can I add extensions at a later date?
You can add extensions to your plan at any time.
Start with a few, and add as many as your business grows. You can also add them for busy periods and remove them when you are done.
Can I forward calls?
Yes, it’s easy to turn call forwarding on and off and you can forward to your mobile, landline or any other extension.
